TERMS & CONDITIONS

1. Overview 

This website is operated by TKG Store. Throughout the site, the terms “we,” “us,” and “our” refer to TKG Store. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. 

 

By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes. 

 
 
2. Use of the Site 
We grant you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you. 
 
Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features; you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email. 
 
3. Products or Services 

We offer a variety of mugs and tumblers for sale on our website. We reserve the right to modify or discontinue any product at any time without notice. We also reserve the right to limit the quantity of any product that we offer. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected. 

 

 
4. Order acceptance and price 
The prices of our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without notice. Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service. 

 

You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order.  

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5. Intellectual Property 
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of TKG Store and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or display any content on our website without our prior written consent. The entire contents of the Site also are protected by copyright as a collective work under Malaysia copyright laws. All rights are reserved. 
 
6. Disclaimer of Warranties; Limitation of Liability 

We do not guarantee, represent, or warrant that your use of our website will be uninterrupted, timely, secure, or error-free. We make no warranty that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. We shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase or use of any products or services sold through our website. 

 

7. Backorder terms 
Arrival dates for different items will differ and are usually stated under the individual items. There may be delays for the backorder items due to unforeseen circumstances during the shipping process or inadequacies on the factories’ side etc. For such circumstances, cancellation of orders/refund of orders are not applicable if the delay is no more than 2 weeks. No refunds/store credits will be issued once payment for the backorder has been made, regardless of reason. The dates of arrival stated are based on estimation. The exact dates of arrival will be made known to the customers once they are conô€‚¡rmed. In case of insufficient quantity or defects upon backorder items’ arrival, a full refund will be made to the customer within 7 working days. 
 
8. Termination 
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of TKG Store in operating the Site, your sole and exclusive remedy is to discontinue using the Site.